Toolkit
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TOUCH AND FEEL
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FOREWORD
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FOREWORD
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PREFACE
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1. THE INITIATIVE AND PROCESS
1.1 The Relevance of the Initiative
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1.2 Identifying Partners and Working out Formal Relationships
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1.3 Literature Review Preparation of Compendium and
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1.4 Inception Workshop with Partners and OD Experts
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1.5 Training of Trainers (ToT) for Capacity Building of Partners
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1.6 Facilitation Support for Three Trainings at the Field Level
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1.7 Lessons Learnt Workshop
1.8 Monitoring Mechanism
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2. HOW TO USE THE TOOLKIT
3. TRAINING FOR PERSPECTIVE BUILDING AND SITUATION ANALYSIS
3.1 Workshop Design (suggested)
3. 2 Approaches to Disability
3.2.1 Understanding Disability (Reading)
I. Models and Approaches to Disability
II. Legal Frameworks on Disability
III. Status of Disability in India
i. Citizenship
ii. Socio-cultural Attitudes and Beliefs
iii. Health Care
iv. Education
v. Employment
vi. Access to Justice
vii. Community-based Inclusive Development/ Rehabilitation
viii. Access: Barrier-free Environment
a. Access to Built Environment
b. Accessible Information and Communication
c. Access in Transport
d. Access to Goods, Services and Facilities
ix. Concerns of Specific Groups
a. Girls and Women with Disabilities
b. Persons with Mental Illness
c. Persons with Multiple Disabilities
d. Disability and Disasters
IV. Disability Rights Movement in India and the Emergence of DPOs
V. Nature and Challenges Faced by BPOs/ DPOs in India
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3.2.2 Session Plan and Facilitation Note – Approaches to Disability
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3.2.3 Cases for Approaches to Disability (Handout)
i. Safia’s Story (orthopaedic disability) – Charity Model
Script for skit - Safia’s Story (orthopaedic disability) – Charity Model
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ii. Safia’s Story (orthopaedic disability) - Medical Model
Script for skit - Safia’s Story (orthopaedic disability) – Medical Model
iii. Safia’s Story (orthopaedic disability) – Social Model
Script for skit - Safia’s Story (orthopaedic disability) – Social Model
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iv. Safia’s Story (orthopaedic disability) – Rights-Based Model
Script for skit - Safia’s Story (orthopaedic disability) – Rights-Based Model
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v. Shiva’s Story (visual impairment) – Charity Model
Script for skit - Shiva’s Story (visual impairment) – Charity Model
vi. Radha’s Story (cerebral palsy) – Medical Model
Script for skit - Radha’s Story (cerebral palsy) – Medical Model
vii. Murali and Revathi’s Story (hearing impairment) – Social Model
Script for skit - Murali and Revathi’s Story (hearing impairment) – Social Model
viii. Kariappa’s Story (orthopaedic disability) – Rights-Based Approach
Script for skit - Kariappa’s Story (orthopaedic disability) – Rights-Based Approach
ix. Rita’s Story (intellectual disability) – Charity Model
x. Seema’s Story ( visual impairment) – Medical Model
xi. Sejal’s Story (locomotor disability) – Social Model
xii. Sheela’s Story (cerebral palsy) – Right-Based Model
xiii. Sheeba’s Story (cerebral palsy) – Charity Model
xiv. Ria’s Story (cerebral palsy) – Medical Model
xv. Shyam’s Story (visual impairment) – Social Model
xvi. Ramesh’s Story (orthopaedic disability) – Rights-Based Model
xvii. Laxmi’s Story (visual impairment) – Charity Model
xviii. Darshana’s Story (hearing impairment) – Medical Model
xix. Shailesh’s story (visual impairment) – Social Model
xx. Sushila’s Story’s (visual impairment) – Rights-Based Model
xxi. Ram’s Story (orthopaedic disability) – Charity Model
xxii. Ram’s Story (orthopaedic disability) – Medical Model
xxiii. Ram’s Story (orthopaedic disability) – Social Model
xxiv. Ram’s Story (orthopaedic disability) – Rights-Based Model
xxv. Kumar’s Story (quadriplegia) – Charity Model
xxvi. Kumar’s Story (quadriplegia) – Medical Model
xxvii. Kumar’s Story (quadriplegia) – Social Model
xxviii. Kumar’s Story (quadriplegia) – Rights-Based Model
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3.3 PROBLEM ANALYSIS OF SOCIAL EXCLUSION
3.3.1 How to do Problem Analysis (Reading)
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3.3.2 Session Plan and Facilitation Notes – Problem Analysis of Social Exclusion
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3.3.3 Case Studies for Problem Analysis (Handout)
xxix. Asha’s Story (visual impairment)
Text of talk theatre of Asha’s Story (visual impairment)
Picture Story Board of Asha’s Story – Problem Analysis for Social Exclusion
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PROBLEM ANALYSIS FLOW CHART ASHA’S STORY–1
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PROBLEM ANALYSIS FLOW CHART ASHA’S STORY– 2
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PROBLEM ANALYSIS FLOW CHART ASHA’S STORY– 3
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xxx. Chandramathi’s Story (intellectual disability)
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PROBLEM ANALYSIS FLOW CHART – CHANDRAMATHI’S STORY
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xxxi. Picture Story for Case Analysis
xxxii. Khurshida’s Story (visual impairment)
PROBLEM ANALYSIS FLOW CHART – KHURSHIDA’S STORY
Empty Heading
xxxiii. Pramila’s Story (visual impairment)
PROBLEM ANALYSIS FLOW CHART PRAMILA’S STORY– 1
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3.4 Engaging Stakeholder Participation
3.4.1 How to Engage Stakeholder Participation (Reading)
i. Identification of Key Stakeholders
ii. Assessment of Importance and Influence
iii. Engagement and Partnership with Stakeholders
iv. Developing Effective Strategies for Stakeholder Engagement
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3.4.2 Session Plan and Facilitation Notes: Engaging Stakeholder Participation
Session I - Converting the Problems of Social Exclusion into Achievable Objectives
Session II: Stakeholder Analysis
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TABLE OF STAKEHOLDER ANALYSIS (Example)
3.4.3 Scope and Applicability
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4. TRAINING FOR BUILDING EFFECTIVE INSTITUTIONS/ DISABLED PERSONSORGANISATIONS (DPOs)
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4.1 Workshop Design (Suggested)
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4. 2 Elements of an Organisation
4.2.1 Understanding Organisations (Reading)
i. Elements of an Organisation
Tasks and Activities
Formal Structure
Informal Culture
Human Resources
Leadership
ii. Compatibility among Organising Elements
iii. Participation in Decision-Making
iv. Changing Organisations
v. Frameworks for Organisational Behaviour
vi. A Congruence Model of Organisational Behaviour
Inputs
Outputs
The Organisation as a Transformation Process
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4. 2.2 Session Plan and Facilitation Note – Elements of an Organisation
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4.3 Understanding Vision and Mission
4.3.1 Vision and Mission - Reading
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4.3.2 Session Plan and Facilitation Note – Understanding Vision and Mission
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xxxiv. Vijaykumar’s Story for forming Vision and Mission (Handout)
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Somnath’s Story – Script of a skit for forming Vision and Mission
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Alpa’s Story – Script of a skit for forming Vision and Mission
4.4 Session Plan and Facilitation Note – Collectivising the Vision and Mission of DPOs
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4. 5. Structure of an Organisation
4.5.1 What is the Structure of an Organisation (Reading)
Forms of Organisations
Functional Organisations:
Sectoral or Thematic Knowledge/ Skill-Based Organisations:
Constituency (Client/User)-Based Organisations:
Geography or Location Based:
Multiple Foci or Matrix-Based Organisations:
Making Decision about Organisational Form
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4.5.2 Session Plan and Facilitation Note: Structure of an Organisation
SCOPE AND APPLICABILITY
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5. TRAINING FOR CAPACITY ASSESSMENT BY DISABLED PERSONS ORGANISATION’S (DPOs)
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5.1 Workshop Design (Suggested)
5.2 SIX-BOX MODEL FOR CAPACITY ASSESSMENT OF THE DPO
5.2.1 The Six-Box Model (Reading)
Elements of the Six-Box Model
Purpose:
Structure:
Relationships:
Rewards:
Leadership:
Helpful Mechanisms:
Formal and Informal Systems
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Power Dimensions in Organisations
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Steps for Using the Six-Box Model
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Table of Maslow’s Hierarchy
5.2.2 Session Plan and Facilitation Note – Six-Box Model
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EXAMPLES OF SIX-BOX ANALYSIS OF DPOs
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5.2.3 Six - Box Model Questions for Group Discussion and Process
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5.3 SWOT ANALYSIS FOR CAPACITY ASSESSMENT OF THE DPO
5.3.1 What is SWOT Analysis?
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5.3.2 Session Plan and Facilitation Note – SWOT Analysis
EXAMPLES OF SWOT ANALYSIS OF DPOs
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5.4 Session Plan and Facilitation Note – Job Analysis for Individual Capacity Assessment
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EXAMPLES OF JOB ANALYSIS OF DPOs
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5.5 Scope and Applicability
6. CHALLENGES AND LESSONS LEARNT
6.1 Challenges
6.1.1 Extending Hand - Holding Support to Partners:
6.1.2 Managing Diversity of Language and Education:
6.1.3 Maintaining the Consistency of Participants for All the Three Trainings:
6.1.4 Identifying an Accessible Venue for Trainings:
6.1.5 Eliciting the Participation of Persons with Hearing and Speech Impairment:
6.2 Lessons Learnt
6.2.1 Simplify Concept and Use a Variety of Learning Methods:
6.2.2 Utilising the Spirit of Voluntarism:
6.2.3 Building Capacity of DPOs:
6.2.4 Build Understanding on the Paradigm Shift as a Crucial Stepping Stone:
6.2.5 Empowering Persons with Disabilities to Claim Their Citizenship Rights:
6.2.6 Up-scaling Efforts and Replication for Standardisation:
6.2.7 Communicating with Persons with Visual Impairment:
Some Important Considerations for Developing Accessible Formats:
6.2.8 Communicating with Persons with Speech and Hearing Impairment:
Additional References:
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About the Partners